Privacy Policy

The owner of Travloid.com, Travloid (also known as “we,” “us,” or “our”), values your trust. We want you to know how we collect, use, and share your information because of this. The practices that are related to the information that we collect when you visit our website (collectively, the “Website”), access or use our mobile software applications (the “App”), or use our booking services (the “Services”) offered through our Website, App, and contact centers are outlined in detail in the following Privacy Policy.

By using our services, accessing our app, or visiting our website, you are acknowledging your acceptance of the Privacy Policy and our Terms and Conditions outlined below.

PERSONAL INFORMATION

Personal Information Collected by Travloid

Personal Information is any information that relates you to an identifiable person and identifies you as a particular individual. It contains:
Information related to your credit and debit card number, details of your social media accounts, passport number, and any other information you provide when making a reservation with us (such as your dietary preferences or health concerns) are all included. The starting and ending points are also included.

You must demonstrate that you have permission or authority to share any Personal Information about another person with us or our service providers in order to use our services. You are giving us permission to continue using that information in accordance with this Privacy Policy with that authority or permit.

How Travloid Collects Personal Information

We share your Personal Information with our Service Providers in a variety of ways. The steps we take include:

• By utilizing our services: When you use our services, book a room, or sign up for a promotion, we may collect Personal Information.
• Offline: We may collect your Personal Information offline if you contact us via our customer support service.
• Through Social Media: If the law allows it, we may access your social media data through third parties, including social media platforms.

How Travloid Uses Your Personal Information

We may use your Personal Information in the following ways:
• To complete and provide the requested service or booking. This includes processing your payment, communicating with you about your reservation, and providing you with customer service if necessary. Additionally, we make use of the data in your passport to complete your travel reservations.
• To answer any questions you have, carry out any requests you have, or to send you our promotional newsletters.
• To provide you with any administrative information. This might include information about the Services as well as any changes we might make to our policies, terms, and conditions.
• As permitted by applicable law, to send you marketing communications that may be of interest to you.
• In order for us to provide you with a bespoke experience with the Services and offers.
• For business purposes, such as risk assessment, fraud prevention, and data analysis. It also includes our efforts to enhance, improve, or modify our Services by determining the effectiveness of our campaigns and observing patterns in your usage.
• In our judgment, as required or appropriate:
(a) in accordance with United States law;
(b) to follow the legal procedure;
(c) to respond to government-issued requests;
(d) to ensure that our terms and conditions are properly enforced;
(e) to guarantee the success of our business or protect our interests;
(f) to safeguard our safety, privacy, and rights as a business; (g) to seek relief or minimize our losses.

How Personal Information May Be Disclosed

The following Parties May Receive Your Personal Information.
• The providers of our services: We have no control over them, and any Personal Information we give them is subject to their own privacy policies and security procedures. As a result, we expect you to examine their privacy policies as well.
• Our subsidiaries, joint ventures, and parent company: These businesses adhere to the same Privacy Policy as those mentioned here and are directly controlled by Travloid. Therefore, we and these organizations use your personal information jointly.
• Suppliers related to travel: Suppliers like hotels, airlines, and car rental companies are included in this group. They receive your Personal Information so that they can provide the services you order through the Services in an effective manner.
• Other businesses that deal with travel: We collaborate with these businesses to provide you with the Services. These include suppliers of travel insurance, other travel agencies that give customers access to their travel-related inventory, and consolidators or aggregators of airlines.
• To our third-party service providers, who offer a variety of services including website hosting, data analysis, payment processing, order fulfillment, information technology and the provision of related infrastructure, customer service, email delivery, and auditing. We are required by law to maintain the confidentiality of the information we share with them.
• The information we share about your social activities varies depending on the settings on your social media account. Please do not connect your social media account to Travloid if you do not want your personal information shared via social media.

OTHER INFORMATION

Other Information Travloid May Collect

Other Information refers to any information that is not directly revealing your specific identity or relate you to any individual. (a) Under the law of the United States (b) To comply with the legal process and to prevent fraud, or criminal activity (c) To respond to requests from government authorities (d) To enforce Travloid’s terms and conditions (e) To protect our operations or interests (f) To protect our rights, privacy, and safety (g) To Other details include:
• Information about your browser and device; • Information about how you use the app; • Information that we collect about you through cookies, pixel tags, and other analytics technologies; • Information about your demographics; • Any aggregated information

Using Cookies: The pieces of information that are stored directly on your computer are referred to as cookies. Most of the time, cookies collect anonymous traffic data like the type of browser you use, how long you spend on a particular page on the Travloid website, how many pages you visit, your preferred language, and more.

Utilizing pixel tags Travloid may use the pixel tags to measure the outcomes of our marketing campaigns and monitor the activities of users of the Services. This also includes compiling usage and customer response rate statistics.

IP Number: It is a number that your Internet Service Provider has given to your computer. When you automatically log in to Travloid, we may be able to determine your IP address, the time of your visit, and the number of pages viewed. The majority of websites and apps automatically complete this routine. To figure out the levels of usage, figure out problems with the server, and manage the services that are provided, IP addresses are collected. Your IP address also allows us to approximate your location.

Physical Address: Your device’s physical location may be used to serve you geo-targeted advertisements and personalized location-based content. Through the settings of your device, you can allow or deny this use as a user.

From you, We may request information from you, such as your preferred method of communication and any unique travel requests (for instance: dietary restrictions or concerns about health.) We collect this information when you voluntarily provide it.

SERVICES OF THIRD PARTIES

• The practices of third parties, such as suppliers, intermediaries, and operating sites to which our Services are linked, are not covered by this Privacy Policy. This includes buttons to share or like on Facebook. Travloid.com’s inclusion of a link does not imply that Travloid.com endorses the linked site or its offerings.
• Additionally, if Facebook, Google, Microsoft, or Apple collect, use, or disclose your data, including Personal Information you disclose on our website while utilizing these applications, we are not accountable.

THIRD-PARTY ADVERTISERS

In order to provide you with our advertisements and services that might be of interest to you, our travel agency employs third-party advertising firms. Your access to and use of the Services on any of your devices is required to view these advertisements. These third-party businesses may install or recognize cookies in your browser in order to accomplish this. They might also be able to use the technology to identify you across multiple devices, like a mobile phone or laptop. 

SECURITY

We seek reasonable organizational, technical, and administrative measures to safeguard Personal Information within the organization under security. Unfortunately, this means that neither the transmission nor storage of data is 100% secure. Therefore, please contact us immediately  via email at support@Travloid.com if you have any reason to believe that your interaction with us is currently unsafe or that your security has been compromised.

CHOICES AND ACCESS

As a customer, you have complete control over how your personal information is used. You can send an email to support@Travloid.com to opt out of receiving our marketing communications.

Travloid will promptly comply with your request. Please be aware, however, that you will not be able to opt out of receiving operational messages or emails limiting the details of your bookings even if you opt out of receiving marketing communications.

RETENTION PERIOD

We will retain your personal information for as long as necessary to carry out the purposes outlined in this policy. In some situations, a longer retention period might be necessary. The law permits the retention of the data in these situations.